Incident Description:   Furniture straps failed with minimal force

Incident Description:   I purchased a couch, twin bed with boxed and spring mattress for my daughter at Ashley Home Furniture Store, located in Blackwood, New Jersey. I financed this furniture in my name; by filling out an in store electronic application. My daughter then found out that her furniture was infested with Bed Bugs. We contacted the company and filed reports the following agencies FTC. CPA and BBB. Nothing was resolved with either agency. The company wanted to replace the furniture; but that was...

Incident Description:   The caller is reporting all of her household furniture which was purchased in 2005. She didn't have any problems with the cherry wood and marble furniture until about the second week of April 2014 when the marble broke from the wood and fell to the ground. She contacted her retailer, was advised that there was no longer a warranty because it was for one year only. They did however send someone to inspect the furniture and found that marble was cracking in all 13 pieces of this...

Incident Description:   The purpose of this email is to advise you of a very serious condition for which I have become acquainted with as to violations of the US consumer product safety commission rules and regulations and I would kindly ask that you investigate the injury that I am giving the facts in the paragraphs below. Occupational Safety and Health Services Inc. [REDACTED] [REDACTED] [REDACTED] [REDACTED] Injured: [REDACTED] Date of Purchase: 8/18/13 Date of Injury: 9/26/13 Sales Order No.:...

Incident Description:   The consumer purchased several pieces of furniture on different dates starting on December 31, 2023. Around January 15, 2024, she started getting sick whenever she walked into the room. Her eyes were stinging, and she became nauseous. When she left the room, she felt better. On April 11, 2024, the consumer home-tested about five of the pieces for formaldehyde. All of the five pieces tested for high limits of formaldehyde.

Business Comments:  Ashley Furniture Industries, Inc.: Thank you for contacting Ashley Furniture Industries, LLC. Ashley always welcomes the opinions and feedback of all of our customers, and invite them to speak to us directly. We can be reached through our website: www.ashleyfurniture.com , or through our toll-free customer care line at 1-800-477-2222.

Incident Description:   As part of investigations related to the PMC Groundwater Superfund Site, a HAPSITE investigation was conducted by [REDACTED] on behalf of USEPA in a condominium located at the site. This condo had persistent concentrations of TCE above screening levels, despite EPA installing an SSD system. An extensive HAPSITE survey determined that the source of the TCE was a set of bedroom furniture.

Incident Description:   My husband and I bought 2 Lane furniture, Billings rocker recliners from SAMs Club on December 21, 2012, in Elizabethtown, KY. They are very nice and pretty recliners, but they have a very dangerous flaw. The center of gravity on these chairs are so far back to the base, that if you want to fully recline, your rear end has to be all the way against the the very back of the bottom cushion in order to stay fully reclined. I feel unstable when I fully recline, but my husband is much larger...

Business Comments:  Lane can confirm that the Billings rocker recliner is a Lane product. At this time, Lane has no other complaints or history of this recliner tipping backwards. We researched the complaint and the recliner has passed all testing on tipping established by Sam's Club. In addition, Lane has no record of consumer contacting Lane.

Incident Description:   Moving Furniture and the wheel hub broke. No injuries.

Business Comments:  Thank you for bringing this issue to our attention. We are interested in speaking with you to discuss your concern. We would like to assure consumers that all Cosco Home & Office products meet or exceed all mandatory and voluntary safety standards. Cosco Home & Office recommends that all consumers with questions or concerns contact us directly by emailing support@cosco.zendesk.com or call our Consumer Hotline at (800) 628-8321.

Incident Description:   Purchased a J.A.Y. Furniture 11-drawer chest through a kids' furniture retailer, for our 3-year-old son's bedroom. I believe it is item number 1133 based on pictures on the J.A.Y. Furniture website. J.A.Y. Furniture's website is http://jayfurnitureco.com, and shows a business mailing address of 167 Via Trevizio, Corona, CA 92879. Brought the chest/dresser home on Friday, 9/25. Today, on Sunday, 9/27, the chest tipped over onto our son. Thankfully, he was not seriously injured....

Business Comments:  Jay Furniture is committed to the highest standards of quality and safety for consumers. We observe all regulations on the production and manufacture of all our products in that spirit, and work with our retailers to make sure that consumers receive well-made furniture with clear instructions on assembly and safety, including the product reported by the consumer. We are aware that unsecured chest drawers can be hazardous, especially around young children who may be using products in a...

Recall Description:  This recall involves plastic New Age furniture tip restraint kits that were sold and distributed by various furniture companies with clothing storage units. Participating Furniture Companies American Drew American Woodcrafters Amini Innovation Corporation Ashley Furniture Industries, LLC Aspenhome Austin Group Furniture, LLC Avalon International Inc., LLC Bassett Furniture Industries, Inc. Drew and Jonathan by Hooker Furnishings Emery Park FD Home Corp. Flexsteel Industries,...