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Incident Report Details
Attachments (0)
Report Summary

60 YOF indicated that freezer (of refrigerator) is not freezing food, and she got sick because the meat went bad. She reported that she didn't receive 1st aid or medical attention.

Product Details
  • Product Description: Samsung appliance
  • Manufacturer/Importer/Private Labeler Name: SAMSUNG ELECTRONICS AMERICA, INC. (SEA)
  • Brand Name: Samsung
  • Model Name or Number: RF18HFENBSR
  • Serial Number: 0RXT4DKB03643V
  • UPC Code:
  • SKU#:
  • Date Manufactured: 11/1/2018
  • Retailer: Home Depot
  • Retailer State: New Mexico
  • Purchase Date: 2/26/2019
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Refrigerators (276)
Associated Recall
Incident Details
  • Incident Description: Freezer is not freezing My food. I got sick because the meat went bad.
  • Incident Date: 5/23/2022
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Injury - No First Aid or Medical Attention Received
  • My Relationship to the Victim: Self
  • Sex: Female
  • Victim's Age When Incident Occurred: 60 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation:
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20241209-FE5C4-2147334747
  • Report Date: 12/9/2024
  • Sent to Manufacturer/Importer/Private Labeler: 12/11/2024
  • Report First Publication Date: 12/27/2024
  • Category of Submitter: Consumer