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Report Summary

The mattress & box spring that has 10 year warranty was breaking down after 4 days. It's sunken in completely down to the broken box spring about 17 inches deep & a 4 ft. circle wide. It also squeaks loud. My 14 YO daughter has back problems now & has to see a chiropractor.

Product Details

Product Description: Messina 4 in pillow top queen size 15 in mattress and 9 in box spring: 70 rayon, 30 polyester, m6-6050 made of all new material, Brigham collection by Corsicana Bedding.
Manufacturer/Importer/Private Labeler Name: CORSICANA BEDDING
Brand Name: Messina, Brigham collection
Model Name or Number: M6 6050
Serial Number:
UPC Code: 61145733
SKU#:
Date Manufactured: 7/8/2014
Retailer: Payless Furniture
Retailer State:
Purchase Date: 8/6/2014
Product Category: Furniture, Furnishings & Decorations
Product Type: Bedroom, Bedding & Bath
Product Code: Nonbaby Mattresses (4009)

Associated Recall

Incident Details

Incident Description: The Messina pillow top, a Brigham collection mattress and box spring that has a 10 year warranty was breaking down after 4 days. Month after month it got worse. It's sunken in completely down to the broken box spring approximately 17 inches deep and a 4 feet circle wide. It also squeaks so loud I can hear her moving through the vents. The noise wakes her up. My daughter has back problems now and has to see a chiropractor. She can't sleep so she failed her second half of the online school year. We contacted the seller 4 times. The first time the first week, the 2nd time, 2 weeks in, and then, months later. This was supposed to be the best mattress in the store.
Incident Date: 11/22/2014
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Injury - Seen by Medical Professional
My Relationship to the Victim: My Child
Gender: Female
Victim's Age When Incident Occurred: 14 years

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?: No
Product was modified before incident?: No
If yes to any, explanation: They told me it is their policy that since the store is still open, I must contact them. I did, and the store said the exact same thing, to contact the manufacturer.
Have you contacted the manufacturer?: Yes
If Not, Do you plan to?: Yes

Report Number: 20160801-6BBFE-2147416418
Report Date: 8/1/2016
Sent to Manufacturer/Importer/Private Labeler: 8/9/2016
Report First Publication Date: 8/23/2016
Category of Submitter: Consumer