Report Summary
Candle exploded and threw glass & hot wax everywhere. 48 YOF has used these candles in before. Candle seemed to explode from top base mid way down container.
Product Details
- Product Description: HOLIDAY MEMORIES COLLECTION CANDLE. WHITE CHRISTMAS. 17 OUNCES IN JAR
- Manufacturer/Importer/Private Labeler Name: Langley/Empire Candle Company
- Brand Name: LANGLEY EMPIRE CANDLE LLC
- Model Name or Number: WHITE CHRISTMAS
- Serial Number:
- UPC Code: 4412458416
- SKU#:
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Date Manufactured:
- Retailer: KOHLS
- Retailer State: Florida
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Purchase Date:
1/4/2015
- Product Category: Furniture, Furnishings & Decorations
- Product Type: Candles
- Product Code: Candles, Candlesticks and Other Candle Holders (463)
Incident Details
- Incident Description: LANGLEY EMPIRE CANDLE EXPLODED AND THREW GLASS AND HOT WAX EVERYWHERE. THE CANDLE WAS PURCHASED AT KOHL'S LAST WEEK. IT WAS UNDAMAGED TO THE NAKED EYE AND I HAVE USED THESE CANDLES BEFORE. THE CANDLE IS FROM THE HOLIDAY MEMORIES COLLECTION, WHITE CHRISTMAS, 17 OUNCES IN A GLASS JAR. THE CANDLE SEEMED TO EXPLODE FROM THE TOP BASE MID WAY DOWN THE CONTAINER.
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Incident Date:
1/9/2015
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Incident, No Injury
- My Relationship to the Victim: Self
- Sex: Female
- Victim's Age When Incident Occurred: 48 years
Comments from the Manufacturer/Private Labeler
- The consumer neglected to mention her use history and has not contacted the manufacturer as of January 27, 2015. This particular jar is used in hundreds of thousands of candles every year and we have never heard of an "exploding candle" when the product is used properly. Investigation of any issues with any of our candles has always concluded in misuse or negligence by the consumer. Our products are held to the highest standard of testing and processing. In this particular case, we do not know how long the candle was used before the incident occurred, in what manner and location the product was used or if the integrity of the product was compromised. One cannot say with 100% certainty that the product was not compromised since the product was handled multiple times after leaving our facility. Having such little information will make it very difficult to substantiate any potential hazard claims with this product.
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
No
- If yes to any, explanation: I CAN NOT FIND ANY CONTACT INFORMATION FOR THE MANUFACTUREER
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Have you contacted the manufacturer?:
No
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If Not, Do you plan to?:
Yes
- Report Number: 20150109-870DE-2147436756
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Report Date:
1/9/2015
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Sent to Manufacturer/Importer/Private Labeler:
1/27/2015
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Report First Publication Date:
2/17/2015
- Category of Submitter: Consumer
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