Report Summary
Candle remains lit as melted wax pours out of glass container. One time it poured out on 44 YOF's coffe table & caught it on fire, causing smoke damage. After 1 hour of burning candle began making "ticking" sound. Top of candle burst, ejecting glass shards. Wax poured out.
Product Details
- Product Description: Voluspa "Malayan Coco" scented candle in glass container. Triangle shaped glass container 3.5"x3.5"x5" sides. Probably 3.5" height at purchase. Glass is 1/4" thick. Two wicks in the candle.
- Manufacturer/Importer/Private Labeler Name: VOLUSPA CANDLES
- Brand Name: Voluspa
- Model Name or Number: Malayan Coco
- Serial Number:
- UPC Code:
- SKU#:
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Date Manufactured:
- Retailer: Villagio Inn & Spa
- Retailer State: California
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Purchase Date:
1/1/2011
- Product Category: Furniture, Furnishings & Decorations
- Product Type: Candles
- Product Code: Candles, Candlesticks and Other Candle Holders (463)
Incident Details
- Incident Description: Several years ago I purchased three Voluspa glass container scented candles at Villagio Inn & Spa in Yountville, CA. Over the years I have discovered that each of the glass containers have cracked, and even burst apart. Each time the candle remained lit as the melted wax poured out of the container. In one instance the wax poured out onto a coffee table, lighting the table on fire and causing smoke damage to my home.
I was actually able to witness the last incident. I was burning a Voluspa "Malayan Coco" candle, which had a pretty solid glass container and I thought was safe to use. After roughly 1 hour of burning, the candle started to make a "ticking" sound. Shortly thereafter the top of the candle burst, ejecting sizable glass shards up to two feet away. As with the prior candles, the now damaged glass allowed wax to pour out of the candle while the candle remained lit.
I have photos of the damaged candle.
I initially believed the bursting of the first candle was the result of one candle being defective, but after three candles I believe the product line is a fire safety hazard. I have already notified Villagio Inn & Spa that the candles are a fire hazard, and I have emailed Voluspa and sent them photos of the damaged candle.
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Incident Date:
2/2/2014
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Incident, No Injury
- My Relationship to the Victim: Self
- Sex: Female
- Victim's Age When Incident Occurred: 44 years
Comments from the Manufacturer/Private Labeler
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
No
- If yes to any, explanation: I still have the damaged candle. I emailed the company.
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Have you contacted the manufacturer?:
Yes
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If Not, Do you plan to?:
- Report Number: 20140209-C3CF4-2147447422
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Report Date:
2/9/2014
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Sent to Manufacturer/Importer/Private Labeler:
2/19/2014
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Report First Publication Date:
3/13/2014
- Category of Submitter: Consumer
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