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Incident Report Details
Attachments (2)
Images
fridge info.jpg
Plastic from icemaker.jpg
Report Summary

The Consumer reports that the top icemaker on their refrigerator is spitting out plastic pieces and these pieces have been found in the ice when dispensed. The Consumer stated that the bottom icemaker was replaced due to a recall but the issue is with the TOP icemaker.

Product Details
  • Product Description: My Frigidaire refrigerator model number PRMC2285AF serial 1K03577601 purchased 11/2020. The issue with the icemaker it with the TOP icemaker NOT the BOTTOM one: The BOTTOM ice maker was replaced due to the recall on 7/25/2022. HOWEVER my issue is with the TOP icemaker as it's the one spitting out plastic pieces and these pieces have been found in the ice when dispensed; I have saved these pieces. I called Frigidaire several times only to be told it was already replaced even though I said it was the TOP icemaker not the bottom one.
  • Manufacturer/Importer/Private Labeler Name: ELECTROLUX/WHITE CONSOLIDATED
  • Brand Name: Frigidaire Electrolux
  • Model Name or Number: PRMC2285AF
  • Serial Number: 1K03577601
  • UPC Code:
  • SKU#:
  • Date Manufactured: 8/28/2020
  • Retailer:
  • Retailer State:
  • Purchase Date:
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Refrigerators (276)
Associated Recall
Incident Details
  • Incident Description: My Frigidaire refrigerator model number PRMC2285AF serial 1K03577601 purchased 11/2020. The issue with the icemaker is with the TOP icemaker NOT the BOTTOM one: The BOTTOM ice maker was replaced (due to the recall) on 7/25/2022. HOWEVER my issue is with the TOP icemaker as it's the one spitting out plastic pieces and these pieces have been found in the ice when dispensed; I have saved these pieces. I called Frigidaire several times only to be told it was already replaced even though I said it was the TOP icemaker not the bottom one.
  • Incident Date: 6/23/2022
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: My Child
  • Gender: Female
  • Victim's Age When Incident Occurred: 18 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?:
  • If yes to any, explanation: The BOTTOM ice maker was replaced due to the recall on 7/25/2022. HOWEVER my issue is with the TOP icemaker as it's the one spitting out plastic pieces and these pieces have been found in the ice when dispensed; I have saved these pieces and see photo
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20221128-40B64-2147352344
  • Report Date: 11/28/2022
  • Sent to Manufacturer/Importer/Private Labeler: 12/1/2022
  • Report First Publication Date: 12/15/2022
  • Category of Submitter: Consumer