Report Summary
Consumer was walking a 1 YOM and a 1 YOF in a stroller when stroller snapped in half and they both fell to ground. This was a replacement, first stroller support beam broke. Streets are normal. Daughter suffered a rug burn on neck and son had scratches on left hand & foot.
Product Details
- Product Description: The Mockingbird stroller single to double stroller.
- Manufacturer/Importer/Private Labeler Name: Baby Generation, Inc
- Brand Name: Mockingbird stroller
- Model Name or Number: MI4-M2101/A-2132 SILVERIBRONN
- Serial Number:
- UPC Code: PO#:5000169
- SKU#: 202110
- Date Manufactured: 10/1/2021
- Retailer: HelloMockingbird.com
- Retailer State:
- Purchase Date: 6/6/2022
- Product Category: Toys & Children
- Product Type: Strollers & Car Seats
- Product Code: Baby Strollers (1522)
Incident Details
- Incident Description: I was walking my twins who Just turned 1 in August in the mockingbird stroller and the stroller snapped in half with them in it and they both fell to the ground. This was a replacement stroller that we had for 3 months ( the first stroller support beam broke off which we had for 7months prior). My twins are 18 and 24 lbs. total they don’t meet the weight max for one child for the stroller. I was walking them around my neighborhood. The streets aren’t uphill- normal sidewalks. I want to report this because this is a new stroller 3 months old and it snapped in half- my daughter had rug burn on her neck and my son had scratches on his left hand and foot.
- Incident Date: 9/3/2022
- Incident Location: Street or Highway
Victims Involved
-
- Injury Information: Injury - Level of care not known
- My Relationship to the Victim: My Child
- Gender: Male
- Victim's Age When Incident Occurred: 1 year 1 month
Comments from the Manufacturer/Private Labeler
- Baby Generation, Inc: As a baby gear brand, we take product safety and quality very seriously and want to do everything we can to keep our Mockingbird families safe. Our products are regularly tested at accredited, independent laboratories and meet or exceed applicable governmental and industry safety standards. We appreciate any and all product feedback and thoroughly investigate any claim relating to the safety of our products. Mockingbird has contacted this customer directly and requested the unit be returned for further inspection and analysis. To be sure we have the most complete information possible about any potential issues, please contact the Mockingbird Customer Experience team at support@hellomockingbird.com or text us at 646.933.1290 (US).
Additional Details
- Submitter has product?: Yes
- Product was damaged before incident?: No
- Product was modified before incident?:
- If yes to any, explanation: It was a new replacement stroller. We got the replacement in June 2022.
- Have you contacted the manufacturer?: Yes
- If Not, Do you plan to?:
- Report Number: 20220908-2427A-2147353964
- Report Date: 9/14/2022
- Sent to Manufacturer/Importer/Private Labeler: 9/19/2022
- Report First Publication Date: 10/3/2022
- Category of Submitter: Consumer
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