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Incident Report Details
Attachments (7)
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Report Summary

53 YOF consumer reports that while using the juicer it exploded and the metal mesh inside the unit detached and hit her in the stomach causing a laceration. She was wearing a waist trainer and that lessened the impact of the cut. This product is unsafe.

Product Details
  • Product Description: Power XL Juicer Model SHL90-SC
  • Manufacturer/Importer/Private Labeler Name: TRISTAR PRODUCTS, INC.
  • Brand Name: Power XL
  • Model Name or Number: SHL90-SC
  • Serial Number:
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer: Walmart
  • Retailer State: Nevada
  • Purchase Date: 3/15/2021
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Juicers (271)
Associated Recall
Incident Details
  • Incident Description: The consumer indicates that she turned her juicer on to high speed and added celery in it. Less than one minute later, the unit exploded and the metal mesh inside it broke off and hit her in her stomach, making a one-inch laceration. The consumer notes that had it not been for the waist trainer she was wearing, her laceration would have been much deeper and bigger. The consumer contacted the Manufacturer and explained the situation; the representative she spoke to informed her that they would escalate her complaint to the Supervisor. The consumer states that the unit was used two to three times per month. The consumer plans on keeping her unit for at least the next thirty days in case an investigation ensues.
  • Incident Date: 5/24/2021
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Injury - No First Aid or Medical Attention Received
  • My Relationship to the Victim: Self
  • Gender: Female
  • Victim's Age When Incident Occurred: 53 years
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?: No
  • If yes to any, explanation:
  • Have you contacted the manufacturer?: Yes
  • If Not, Do you plan to?:
  • Report Number: 20210525-B7C86-3321828
  • Report Date: 5/25/2021
  • Sent to Manufacturer/Importer/Private Labeler: 6/28/2021
  • Report First Publication Date: 7/13/2021
  • Category of Submitter: Consumer