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Incident Report Details
Attachments (0)
Report Summary

Consumer reports that the power sofa caught on fire. They suffered injury as a result of the fire.

Product Details
  • Product Description: Signature Design by Ashley , Party Time Power Reclining Sofa with Power Headrest in Midnight Model # 3700315 UPC 024052516302
  • Manufacturer/Importer/Private Labeler Name: Ashley Furniture Industries, Inc.
  • Brand Name: Signature Design by Ashley
  • Model Name or Number: Model # 3700315
  • Serial Number: not available
  • UPC Code: 024052516302
  • SKU#:
  • Date Manufactured: 2/27/2020
  • Retailer: Nebraska Furniture Mart
  • Retailer State:
  • Purchase Date: 2/27/2020
  • Product Category: Furniture, Furnishings & Decorations
  • Product Type: Furniture
  • Product Code: Sofas, Couches, Davenports, Divans or Studio Couches (679)
Associated Recall
Incident Details
  • Incident Description: Owner of couch saw flames coming from the right arm of the couch. The couch was in the room of origin of a fire that caused injuries to the owner and extensive damage to an [REDACTED]. The couch was an Ashley by Design power sofa.
  • Incident Date: 2/17/2021
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Injury - Hospital Admission
  • My Relationship to the Victim: No Relationship
  • Gender: Unknown
  • Victim's Age When Incident Occurred:
Comments from the Manufacturer/Private Labeler
  • Ashley Furniture Industries, Inc.: Thank you for providing feedback on our product. Ashley Furniture Industries, Inc. attempted to reach the consumer to discuss, but was unable. To deliver on Ashley’s commitment to providing a safe, quality product to our consumer, we are committed to using quality parts on our products. Ashley always welcomes the opinions and feedback of all of our customers, and invite them to speak to us directly. We can be reached through our website: www.ashleyfurniture.com, or through our toll-free customer care line at 1-800-477-2222.
Additional Details
  • Submitter has product?:
  • Product was damaged before incident?:
  • Product was modified before incident?:
  • If yes to any, explanation:
  • Have you contacted the manufacturer?:
  • If Not, Do you plan to?:
  • Report Number: 20210510-D1EBB-2147364227
  • Report Date: 5/10/2021
  • Sent to Manufacturer/Importer/Private Labeler: 5/13/2021
  • Report First Publication Date: 5/27/2021
  • Category of Submitter: Consumer