Report Summary
Consumer gave 7 MOF chewing toy & suddenly heard baby screaming. Baby lips were bleeding, lips got cut with big wound. Baby got no 1st aid. Baby was lying down in crib & only toy baby had access to was teether. Consumer found sharp edge on hard plastic area of toy.
Product Details
- Product Description: Chewing toy. Brand Playgro. Designed with a giraffe
- Manufacturer/Importer/Private Labeler Name: Playgro Pty Ltd
- Brand Name: Playgro
- Model Name or Number: 007011
- Serial Number:
- UPC Code:
- SKU#:
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Date Manufactured:
- Retailer: Burlington
- Retailer State:
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Purchase Date:
3/1/2018
- Product Category: Baby
- Product Type: Nursery Equipment & Supplies
- Product Code: Pacifiers or Teething Rings (1525)
Incident Details
- Incident Description:
It happened last Friday afternoon.Since I needed to make? formula milk, I gave? ?my baby your chew toy? ?to keep him busy. Suddenly I heard the baby screaming and his lips? ?are bleeding. ?I saw that his lips got cut with a big wound. At the time he was lying down in his crib and the only toy he had access to is the chew toy. Even while he was crying loudly, he was still holding the toy. I felt super hurt. I can't believe the toy is so dangerous and made for the baby!
After checking, I figure out the cut was truly made from the edge of the chew toy. There is a sharp edge on the yellow hard plastic area. It is due to poor design or manufacturing.
I had contacted the manufacturer but they did not admit any of this problem and ask to send back the toy back to them for inspection. I don't feel trust to send it back there for I come to you, hope could get the help from you. Thanks.
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Incident Date:
4/6/2018
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Injury - No First Aid or Medical Attention Received
- My Relationship to the Victim: My Child
- Gender: Female
- Victim's Age When Incident Occurred: 7 months
Comments from the Manufacturer/Private Labeler
- We have been in contact with this consumer previously and have asked her to send back the item for our review however the consumer has decided not to do this. As we have not seen the actual item it is hard to comment on this specific piece however we have checked our stock on the item and current production at the factory and have not found any sharp points or edges that would cause such a injury. We test all of our items to various worldwide standards - EN71, ASTM, ISO8124 and Canadian standards and this item has passed all of these. Part of these standards include tests for sharp points and edges thus we feel confident that our design conforms to within all the safety guidelines for teethers. As we have also checked our stock as well as production and have not had any complaints on this item we can only surmise that this is either a one off issue or the incident was not caused by this item. Without reviewing the actual sample that the consumer has we can not tell if there is any deviation from our current stock or production. We would like to look at this further if the consumer would be willing to send us back the sample.
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
No
- If yes to any, explanation: I do have the toy now and had contacted the toy company
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Have you contacted the manufacturer?:
Yes
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If Not, Do you plan to?:
- Report Number: 20180409-3E7A3-2147388696
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Report Date:
4/9/2018
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Sent to Manufacturer/Importer/Private Labeler:
4/20/2018
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Report First Publication Date:
5/4/2018
- Category of Submitter: Consumer
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