Report Summary
25 YOM consumer has ski boots which have a weak pin. This pin is important to hold ankle in right position. When the pin breaks, a skier's ankle support collapses and can often lead to a dramatic crash at speed. Consumer did not get injured.
Product Details
- Product Description: Scarpa Maestrale RS Alpine Touring Boot, White/Orange, Sold through 2016, Size 32
- Manufacturer/Importer/Private Labeler Name: SCARPA NA, Inc.
- Brand Name: Scarpa
- Model Name or Number: Maestrale RS
- Serial Number:
- UPC Code: 12046
- SKU#:
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Date Manufactured:
- Retailer: Outdoor Prolink
- Retailer State:
-
Purchase Date:
12/23/2014
- Product Category: Sports and Recreation
- Product Type: Ice & Snow Sports
- Product Code: Snow Skiing (Activity, Apparel or Equipment) (3283)
Incident Details
- Incident Description: The Scarpa Maestrale RS (Sold through 2016) Alpine Touring (AT) Ski Boot has a severe product defect in the ski/walk mode that endangers skiers while using the product. When performing normally, an AT ski-boot allows you to unlock or lock the flex to suit your purpose, whether skiing downhill or walking uphill. In the case of skiing downhill, a skier wants their boot to be locked, providing complete support through aggressive turns.
The Scarpa Maestrale RS has a weak pin that is prone to rupturing mid run and dramatically affecting a skier's performance. In my case, this has occurred five times between both boots, and it's after the most recent occurrence that I've decided to contact you today. When the pin breaks, a skier's ankle support collapses and can often lead to a dramatic crash at speed. In my most recent case, the pin ruptured in the midst of a long, steep pitch of skiing in the backcountry. I somersaulted over sideways and was fortunate to self-arrest and prevent further falls.
Scarpa offers pins for repair in high quantity, suggesting that this is in fact a known defect from their team, and rather than fix the product, they seek to put a band-aid on the fault until the next break. Their updated Maestrale RS boots have completely redesigned the ski/walk mode, again suggesting a known defect.
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Incident Date:
12/11/2017
- Incident Location: Place of Recreation or Sports
Victims Involved
-
- Injury Information: Incident, No Injury
- My Relationship to the Victim: Self
- Gender: Male
- Victim's Age When Incident Occurred: 25 years
Comments from the Manufacturer/Private Labeler
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
No
- If yes to any, explanation: Still have the product. The manufacturer offered to send replacement pins again, but given the frequency of the occurrence, I'm unwilling to continue to repair and have determined that it's a product defect.
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Have you contacted the manufacturer?:
Yes
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If Not, Do you plan to?:
- Report Number: 20171213-18CF3-2147394627
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Report Date:
12/13/2017
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Sent to Manufacturer/Importer/Private Labeler:
4/5/2018
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Report First Publication Date:
4/19/2018
- Category of Submitter: Consumer
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