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Report Summary

The consumer stated that a simple, unnoticeable brush against a knob on this gas range can cause it to turn just enough to leak gas without it clicking or lighting. They came home to a house full of gas fumes because her 11-year-old accidentally touched the front of the stove

Product Details

Product Description: Whirpool gas oven range.
Manufacturer/Importer/Private Labeler Name: WHIRLPOOL CORPORATION
Brand Name: Whirpool
Model Name or Number: GS563LXSS
Serial Number: RU3034881
UPC Code:
SKU#:
Date Manufactured:
Retailer:
Retailer State:
Purchase Date: 11/1/2013
Product Category: Kitchen
Product Type: Appliances
Product Code: Gas Ranges or Ovens (279)

Associated Recall

Incident Details

Incident Description: The knobs on our gas range turn far too easily. A simple and unnoticeable brush against the knob can cause it to turn just enough to leak gas without it clicking or lighting. I have never had a gas stove do something like this. The model is a Whirlpool gas range GS563LXSS. Today we came home to a house full of gas fumes because my 11-year-old accidentally touched the front of the stove while trying to get a drink glass.
Incident Date: 11/15/2015
Incident Location: Home/Apartment/Condominium

Victims Involved

Injury Information: Unspecified
My Relationship to the Victim: Unspecified
Gender: Unspecified
Victim's Age When Incident Occurred:

Comments from the Manufacturer/Private Labeler

Additional Details

Submitter has product?: Yes
Product was damaged before incident?:
Product was modified before incident?:
If yes to any, explanation:
Have you contacted the manufacturer?: No
If Not, Do you plan to?: Yes

Report Number: 20151115-6D53E-2147426672
Report Date: 11/15/2015
Sent to Manufacturer/Importer/Private Labeler: 1/22/2016
Report First Publication Date: 2/10/2016
Category of Submitter: Consumer