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Report Summary

The burner on the electric range remained on even when the burner indicator light was off. This burned a pot and triggered the smoke alarm. Consumer removed the pot and turned off the burner by turned the knob. This occurred three times.

Product Details
  • Product Description: Hotpoint electric gas range smooth top. 317B6641P001. The top burner will not turned off; needed the knob to be turned again. The light indicator turned off even when the burner is still on.
  • Manufacturer/Importer/Private Labeler Name: GE Appliances & Lighting
  • Brand Name: Hotpoint
  • Model Name or Number: 317B6641P001
  • Serial Number:
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer: It came with the house when I bought it
  • Retailer State:
  • Purchase Date:
  • Product Category: Kitchen
  • Product Type: Appliances
  • Product Code: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
Associated Recall
Incident Details
  • Incident Description: Hotpoint B317B6641P001 electric gas range with smooth surface. I turned off the burner; the light is out indicating the burner is off however, the burner continued to be on. The smoke alarm was triggered by the burnt pot. Thanks that we were in the house. It happened again about 3 times now; I turned it off but burner continued to burn; I am just taking the pot off the burner and turn the knob until it completely turned off. My concern is my teenage granddaughter will live with me. I have instructed her about it not turning off as expected however, danger is always there.
  • Incident Date: 1/15/2015
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Self
  • Gender: Unspecified
  • Victim's Age When Incident Occurred:
Comments from the Manufacturer/Private Labeler
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?: No
  • If yes to any, explanation: dangerous product. Could lead to house fire
  • Have you contacted the manufacturer?: No
  • If Not, Do you plan to?: Yes
  • Report Number: 20150222-6957A-2147435182
  • Report Date: 2/22/2015
  • Sent to Manufacturer/Importer/Private Labeler: 3/2/2015
  • Report First Publication Date: 3/17/2015
  • Category of Submitter: Consumer