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Incident Report Details
Attachments (0)
Report Summary

A 59 YOF was using her hair dryer when it sparked loudly & started on fire. She threw it & unplugged it. She is concerned that it could have started her hair, clothing, hand or house on fire. If not for her ceramic tile she is sure there would have been damage.

Product Details
  • Product Description: Revlon 1875 Ionic Ceramic hair dryer, black and silver. Model Number RV470
  • Manufacturer/Importer/Private Labeler Name: Helen of Troy
  • Brand Name: Revlon
  • Model Name or Number: Revlon 1875 Ionic Ceramic
  • Serial Number:
  • UPC Code:
  • SKU#:
  • Date Manufactured:
  • Retailer:
  • Retailer State:
  • Purchase Date:
  • Product Category: Personal Care
  • Product Type: Grooming
  • Product Code: Hair Dryers (1602)
Associated Recall
Incident Details
  • Incident Description: I was using my Revlon 1875 ionic hair dryer this morning when it sparked loudly and started on fire. It was like a scary 4th of July! I threw it and unplugged it. It could have started my hair, clothing, hand or house on fire. If not for my ceramic tile I'm sure there would have been damage. I think Revlon should take another look at this product for safety.
  • Incident Date: 4/7/2014
  • Incident Location: Home/Apartment/Condominium
Victims Involved
  • Injury Information: Incident, No Injury
  • My Relationship to the Victim: Self
  • Gender: Female
  • Victim's Age When Incident Occurred: 59 years
Comments from the Manufacturer/Private Labeler
  • Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon's license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
Additional Details
  • Submitter has product?: Yes
  • Product was damaged before incident?: No
  • Product was modified before incident?: No
  • If yes to any, explanation: Still have the product as this incident happened this morning. I am contacting the manufacturer as soon as I'm done with this report.
  • Have you contacted the manufacturer?: No
  • If Not, Do you plan to?: Yes
  • Report Number: 20140407-9F976-2147445641
  • Report Date: 4/7/2014
  • Sent to Manufacturer/Importer/Private Labeler: 4/15/2014
  • Report First Publication Date: 4/29/2014
  • Category of Submitter: Consumer