Report Summary
33 MOM was playing with toy vacuum cleaner & slipped tube off back hook & put the tube around his neck & stood up, vacuum hanging like necklace across front of his belly. He walked to his parents making choking sounds. Father cut tube off. He received no firs aid.
Product Details
- Product Description: Dirt Devil D2 Dual Cyclone CHILD's TOY VACUUM
- Manufacturer/Importer/Private Labeler Name: Creative Designs International, Ltd.
- Brand Name: Dirt Devil
- Model Name or Number: None on the toy
- Serial Number: None on the toy
- UPC Code: None on the toy
- SKU#:
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Date Manufactured:
- Retailer: Target
- Retailer State: Texas
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Purchase Date:
7/2/2011
- Product Category: Toys & Children
- Product Type: Toys
- Product Code: Pretend Electronics, Tools, Housewares & Appliances (5020)
Incident Details
- Incident Description: My son, who is 2 1/2 years old, was playing with the Dirt Devil D2 Reaction Vacuum for children. He absolutely loves pretending to vacuum. However, this weekend, he slipped the tube off the back hook, just like a real vacuum tube would fasten around the back of a real vacuum. He put the tube around his neck and stood up, the vacuum hanging like a necklace across the front of his belly. He managed to walk up to my husband and I making little choking sounds with his face all red. The tube had somehow twisted tightly around his neck and he could not breath. Now, he had never done this before, so we were stunned he'd even thought to do something like this with a toy. My husband cut the tube off. I'm worried another child might not be so lucky.
I called Dirt Devil and got a run around from them. Finally they gave me the number to a company called Creative Designs Unlimited. I got the run around from them too. Finally they gave me another number to their customer service, although whoever answered didn't answer with any professional greeting. She took my info and said they don't make this product anymore, and haven't for years. Which is crazy since this vacuum was bought about a year ago, and they are on the shelves right now in every toy store. She said they are the only makers of the toy. So I was confused on how this could be. She said they had never received a complaint before like this and she would tell the design team about it. I asked her what the design team of a product they supposedly don't make could do about a toy out there right now. I didn't get any answers and I'm worried that neither Dirt Devil, or this Creative Designs cares to investigate the danger of this toy, when simply securing or removing the long tube on the back could possibly save a life.
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Incident Date:
8/19/2012
- Incident Location: Home/Apartment/Condominium
Victims Involved
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- Injury Information: Injury - No First Aid or Medical Attention Received
- My Relationship to the Victim: My Child
- Gender: Male
- Victim's Age When Incident Occurred: 2 years 9 months
Comments from the Manufacturer/Private Labeler
Additional Details
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Submitter has product?:
Yes
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Product was damaged before incident?:
No
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Product was modified before incident?:
No
- If yes to any, explanation: As per my report, the manufacturer and Dirt Devil expressed little interest.
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Have you contacted the manufacturer?:
Yes
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If Not, Do you plan to?:
- Report Number: 20120822-AB009-2147464480
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Report Date:
8/22/2012
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Sent to Manufacturer/Importer/Private Labeler:
9/7/2012
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Report First Publication Date:
9/21/2012
- Category of Submitter: Consumer
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