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Bosch Dishwasher

Model SHV68T53UC

Kitchen
Appliances
Dishwashers (214)
BSH HOME APPLIANCES CORPORATION    
Bosch
SHV68T53UC/07
FD960200853
 
 
Specialty Appliance
Unspecified
1/20/2017
2/13/20 overnight my Bosch dishwasher light panel went out and the cycle did not finish. I called the customer hot line and was referred to an authorized service company to schedule a service call. I was given no other advise other than is was likely the control panel modular. My husband reset the circuit breaker to be sure it was not just a loss of power. The light panel did not come back on. He thankfully turned off the circuit breaker because later when I put dishes away after hand washing I detect a smoky smell. I was not sure of the source. Today the service tech informed me that Bosch had a recall on some of their connector boxes and I would need them to replace that part for me. When I called the Bosch center back I was told that my unit was not included in the recall. Since this is an issue already involved with their products what must happen for this obviously common defect to be recalled. Did my house need to burn down?
2/13/2020
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
Self
Female
70 years
Yes
No
No
Still in my home. I called again after diagnosis. No help offered
Yes
N/A
File NameDescription
bosch1.jpg burned electric box

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