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dishwasher
Kitchen
Appliances
Dishwashers (214)
BSH HOME APPLIANCES CORPORATION    
Bosch
shpm78w55n/10
fd980101401
 
 
Best Buy
Unspecified
10/21/2017 This date is an estimate
Two washes before a catastrophic failure, Bosch dishwasher was emitting a faint metallic smell that I thought was something on the heating element. It went away at the end of the cycle, so I forgot to check between washes. While the dishwasher was running on 9/21/19, we heard two loud pops and went to see what was amiss. There were no lights on the unit (should have been running at that time), and there was a distinct burning smell. I opened the cabinet where the electrical connection was and discovered that the wire going to the junction box was scorched and a fitting at the top of the box was askew. When I put my hand on the junction box, it was very hot, so I pulled the breaker. It eventually cooled off, but we slept with a fire extinguisher next to our bed that night.
9/21/2019
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
Believe it to be repairable.
No
Yes
Comment from BSH HOME APPLIANCES CORPORATION 10/25/2019
A service visit was completed and the technician found an overheated connection at the incoming power supply wire. Poor wire connections can degrade over time and cause the connection to overheat. Customers are encouraged to provide additional information about incidents to Customer Service by calling 1-800-944-2904.
File NameDescription
Dishwasher.jpg Scorches wires and blackened cabinet

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