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Pyrex baking dish, glass
Kitchen
Cookware & Tableware
Nonmetal Cookware (Nonelectric) (461)
World Kitchen, LLC    
Pyrex
 
 
Baked brownies in my 8x8 Pyrex dish and as it was cooling on my pot holders the glass exploded and shattered all over the kitchen.
9/12/2019
Unspecified 
Incident, No Injury
Self
Male
26 years
No
No
No
No
N/A
Comment from World Kitchen, LLC 10/24/2019

Corelle Brands, LLC (“Corelle Brands”) appreciated receiving this 6A report on October 10, 2019 (“Report No. 20190913-EE892-2147377701” or “report”), and the opportunity to provide a response to the Commission. As an initial matter, Corelle Brands notes that there is no reported injury or property damage, and that the referenced product complies with applicable durability and testing protocols. Further, the product is not the subject of an associated recall or other corrective action.

Upon receiving this report, Corelle Brands immediately searched its database for any contact and/or information received from the customer. Corelle Brands’ records confirmed that the customer never contacted Corelle Brands regarding this or any other matter .

Corelle Brands does not believe that its bakeware product presents a defect, quality issue, safety issue or any other problem in any respect. Pyrex® user instructions are included with the product and online at https://www.pyrexhome.com/product-warranties, and they repeatedly, clearly and conspicuously provide consumers with instructions on how to avoid extreme thermal changes and minimize the possibility for breakage.

Customer satisfaction and safety is Corelle Brands’ top priority, and we encourage all our customers to contact us at any time, whether by phone or email. Thank you again for the notification and the opportunity to provide this response.



CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.