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Samsung Refrigerator Model RF23HCEDBSR/AA Stainless Steel Appliance
Kitchen
Appliances
Refrigerators (276)
SAMSUNG ELECTRONICS AMERICA, INC. (SEA)    
Samsung
RF23HCEDBSR/AA
0ALT488JA01614T
 
 
Lowes
Illinois
10/18/2017
The Samsung refrigerator model RF23HCEDBSR/AA has a faulty sensor that shows incorrect temperature readings on the door to consumers. The temperature on the door always reads 37 degrees for the fridge and 0 for the freezer. The fridge has felt warm and I have taken the temperature inside and it is much higher than 37. Last week I ate chicken, and realized it was spoiled. The freezer is now completely warm and all food has defrosted. The temperature on the door still says 0 degrees. I used the quick freeze button and the temperature supposedly dropped to - 8 degrees according to the door. Everything remains melted, watery, spoiled and gross.
9/9/2019
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
54 years
Yes
Yes
No
No
Samsung refuses to replace the product.
Yes
N/A

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