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Bosch Dishwasher: Model Number: SHPM98W75N/10. S/N FD980601298
Kitchen
Appliances
Dishwashers (214)
BSH HOME APPLIANCES CORPORATION    
Bosch
SHPM98W75N/10
FD980601298
 
 
Sears
Unspecified
8/20/2018
I went to turn on my Bosch Dishwasher and discovered that the ON/OFF button was not functional. I disassembled the the power cord junction box and discovered that the power lines connecting the dishwasher were burnt through. This incident could have started an electrical fire.

I contacted Bosch Customer service and explained the situation. The Bosch Service representative put me on hold to check if my model and serial number were on the recall list for power cord failures. It was not.

The Model number is SHPM98W75N/10. The serial number is FD980601298.

This unit should be on the Bosch Power Cord recall list.
8/19/2019
Home/Apartment/Condominium 
Unspecified
Self
Unknown
Unspecified
Yes
No
No
Bosch is sending a new power cord/junction box at my expense
Yes
N/A
Comment from BSH HOME APPLIANCES CORPORATION 9/13/2019
Based on the photo, the issue that led to the overheating condition was caused by a high resistance connection between the terminal block and the stranded wire from an unapproved aftermarket extension cord, rather than the recommended 14awg solid conductor. If the Bosch dishwasher is being connected to a wall socket, it is recommended to use an accessory cord kit, Model #SMZPC002UC per the instructions. Installers should carefully follow the installation instructions when installing any electrical appliance, or use a qualified electrician. Customers are encouraged to contact Bosch Customer Service to schedule a repair visit by calling 1-800-944-2904.
File NameDescription
IMG_1563.jpg Photo of Bosch Power Cord Junction Box

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