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Power reclining Chair
Furniture, Furnishings & Decorations
Furniture
Recliner Chair (670)
Ashley Furniture Industries, Inc.    
Ashley Furniture Industries
9760212
631354015656
 
 
The Chair Outlet
Unspecified
6/12/2018
Ashley Power Lift Chair Model 9760212
The switches on the hand control wand can fail (Have had two fail on our chair) and when they fail, the chair can suddenly lift or lower (even if the button is not pressed) to the maximum or minimum height, or the back can lower or raise fully. Once the switch has failed there is no way for the consumer to move the chair to another position. Failure can make it difficult or impossible to get out of the chair.

First switch failed about 3 months ago, and I was able to replace it. Second switch failed on 6/8/2019.

Control wand model HSW208JC and it appears that the springs in the microswitches are weak or prone to breakage.

This wand appears to be used on all of their power chair products.

The defective switches are manufactured by Trantek Electronics, Ltd. Guangdong China P# 16510
6/8/2019
Home/Apartment/Condominium 
Incident, No Injury
My Spouse
Female
73 years

Incident, No Injury
Self
Unspecified
Unspecified
Yes
No
No
No
N/A

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