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The "Timbuk2 Tandem Panniers - Pair" are cylcing panniers that attach to a rack on a bicycle. They are attached with velco that easily degrades and can come lose in traffic causing a serious safety issue for motorists and other cyclists on the road.
Containers & Packaging
Other
Bags, Not Elsewhere Classified (1144)
Timbuk2 Designs, Inc.    
Timbuk2
Timbuk2 Tandem Panniers - Pair
 
 
REI
Unspecified
3/9/2017
Hello,

I purchased the Timbuk2 Tandem Panniers on Mar 09, 2017 from REI. I only started using them recently and the velcro straps have rapidly degraded and often don't hold the back anymore. This has been extremely dangerous and even life threatening to others on the road. Despite firmly attaching the velcro the back has come detached while riding uphill on city streets on my bike. This causes the back and contents to fall into oncoming cars and cyclists.

The incident of the bag falling into traffic has occurred multiple times so the date here is just one instance.

I am reporting the issue as I believe the velcro issue will likely occur for other cyclists as well. It is an unsafe product that should not be sold as-is.
5/3/2019
Street or Highway 
Incident, No Injury
Self
Male
35 years
Yes
No
No
I submitted a claim on the manufactures warranty and warned of the safety issue
Yes
N/A

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