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Hamilton Beach 4 slice Toaster
Model 24121
Series B0351Bi
Kitchen
Appliances
Toasters (234)
Hamilton Beach Brands, Inc.    
Hamilton Beach
24121
B0351BI
 
 
Amazon
Unspecified
5/27/2015
My toaster failed to pop up and continued heating the toast to the point of ignition, presenting a fire hazard. I contacted Hamilton Beach, manufacturer of the toaster, after reading of recalls of their products for the same issue. When I supplied the model number, they indicated that it was not one of the current recall toasters. I explained that I would be filing a report with you.

Hamilton Beach 4-slice toaster
Model 24121
Series B0351BI
2/14/2019
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
56 years
Yes
No
No
Inquired about recall status. Was told this model as not eligible for recall even though the problem was the same as other models under recall.
Yes
N/A
Comment from Hamilton Beach Brands, Inc. 3/15/2019
We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact us at 1.800.851.8900 in order to provide information about their experiences. We have not had an opportunity to examine the product and verify the consumer’s experience. Consequently, without this information we are unable comment further.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.