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power recliner with adjustable headrest and lumbar support
model number 5650413
Furniture, Furnishings & Decorations
Furniture
Recliner Chair (670)
Ashley Furniture Industries, Inc.    
signature design for ashley furniture industries inc
power recliner / adj headrest 5650413
621721701298
024052498073
 
08T-02661117 
Ashley Furniture Homestore
Illinois
12/15/2018
Purchased power recliner from Ashley Furniture HomeStore on 12/15/2018
Chair was delivered on 12/21/2018
Contacted Ashley Furniture numerous times starting on 1-5-2019 since the chair
continually tips forward.

Chair has potential to cause great bodily harm and even death.
Chair has ejected me (110 lbs) forward several times.. once when I only
sneezed.
Has almost killed my 15lb dog twice when chair suddenly tipped forward
without warning.

Chair has EXTREME HAZARD for SAFETY - able to cause great bodily harm and
even death due to ability for sudden and violently tipping forward without notice
or warning
1/5/2019
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
57 years
Yes
N/A
N/A
Have tried to return to Manufacturer/seller but they refuse to deal with the fact that the product has extreme hazard defect
N/A
N/A
Comment from Ashley Furniture Industries, Inc. 3/6/2019
Ashley Furniture Industries, Inc. was able to speak with the customer after reviewing this report, and was happy to learn that the issue had already been resolved with her local retailer. Ashley is committed to providing a safe, quality product to our consumers. Ashley Furniture Industries, Inc. appreciates the opportunity to speak to our customers directly, as we were able to do in this case, and encourage all of our customers to use our website, www.AshleyFurniture.com, or our Customer Care hotline (1-800-477-2222 extension 5013) to address service issues.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.