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Kenmore Elite Microwave/Wall Oven Combination Model 790.4890
Kitchen
Appliances
Other Ranges or Ovens (280)
Sears Holdings Management Corporation    
Kenmore Elite
Kenmore Elite Microwave/Wall Oven Combination Model 790.4890
318205320A
 
 
Sears
Texas
The oven walls have warped with normal use and the oven rack will no longer fit in the slots - it often falls while cooking, and has dropped a few times when we leave anything heavier than a cookie sheet on it. This has been happening for months and just gotten worse. I see many other people with the same oven having the same issues - it seems to be defective and easily causes burns when you don't expect it.
11/12/2018
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
Self
Female
39 years
Yes
No
No
No
No
Comment from Sears Holdings Management Corporation 11/29/2018
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.