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11.5oz Candle Jar
Furniture, Furnishings & Decorations
Candles
Candles, Candlesticks and Other Candle Holders (463)
Walmart Stores Inc.    
Mainstay Candles
Mulled Cider
Barcode: 740013498
 
 
Walmart
Arizona
9/12/2018 This date is an estimate
This consumer is reporting an incident with a candle that she purchased from a retail store sometime around September 12th, 2018.

On September 24th, 2018 she and her husband were sitting in their family room and had been burning the mulled cider scent candle in the middle of a long counter in their kitchen.

Nothing was around the candle, the counter was empty with the exception of this candle.
The candle is a wax based candle and it had been burning for approximately one and one half hours when her husband got up to go to the kitchen for a drink and saw the flames from the candle burning at approximately 18 inches high.

He immediately pushed the jar to move it but it was too hot for human touch. He kept blowing on the fire at the candle level until it did extinguish. He and the caller let it sit on the counter until it cooled off then they moved it outside to the patio.

On September 25th, 2018 the caller wanted to just check whether the candle would burn slowly, however after around an hour it did not flame up the way it had on September 24th but it did become so hot that it blew out the side of the glass jar it was contained in blowing the piece of glass approximately 12 inches outward.

There are no injuries being reported.

The consumers contacted the retailer because this is their brand and the retailers corporate offices continuously re-route to the nearest store to their caller

In addition:
* The consumer contacted the manger & assistant manager in person at the store where she purchased the candle. (7421 West Thunderbird Rd., Peoria, AZ 85381 602.627.9848) She was told an email notification would be sent to all stores & added to their "database."

* There are numerous YouTube videos online depicting & describing nearly identical experiences with 2 Walmart, Mainstay, jar candles.
9/24/2018
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
Yes
N/A
Comment from Walmart Stores Inc. 11/8/2018
If you have any questions or comments in addition to what was reported at the store, please contact the Walmart Customer Service Hotline at 1.800.925.6278

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.