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LG slide in gas stove LSG5513st
Kitchen
Appliances
Gas Ranges or Ovens (279)
LG Electronics, USA    
LG
LSG5513ST
 
 
Home Depot
Unspecified
4/4/2017 This date is an estimate
Good morning.
We expierienced problems with our 1 year old LG gas stove.
LG Canada refuses to recall LSG5513 ST due to very serious safety issues.
We used our stove in self clean cycle when we noticed that our kitchen cabinet was in process of getting damaged from exsesive heat that came from top rear grill air vent.
LG Canada to cover up the problem provided us with false information.
They refused to assist us.
Knobs design and burner valves need changes. By accidentally touching the knobs it opens gas flow that fills up the room. It happened to thousans of customers.
It happened to our family 5 times .
Our family do not feel safe by having this unit in our condo. Somebody is going to be hurt and LG is neglecting responcibility.
Hope you can help.
Thank you.
[REDACTED]
7/25/2018
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
68 years

Unspecified
Unspecified
Unspecified
Unspecified
Yes
No
No
Yes
N/A
Comment from LG Electronics, USA 8/15/2018
LG manufactures this gas range to meet or exceed all relevant standards including ANSI Z21.1. Our process not only rigorously tests to insure the quality of product leaving our factory, but we also carefully monitor how our products perform in use. LG takes very seriously the concerns of our customers and uses such feedback on an on-going basis to evaluate and improve our products. Consumers desiring more information about gas ranges should either visit our website at http://www.lg.com/us/index.jsp or call our toll free number: 1-800-243-0000.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.