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dehumidifier
Home Maintenance and Structures
Heating, Ventilation & Air Conditioning
Dehumidifiers (306)
Sears Holdings Management Corporation    
Kenmore
580.54351500
501TARU06374
Unknown
 
Unknown 
Sears
South Carolina
7/5/2006 This date is an estimate
The submitter is reporting the dehumidifier as posing a fire hazard. There are burn damages to the prongs. For almost a month she had noticed a burn odor while the unit was on but she didn't realize the burn damages until last week.

She contacted the firm last week and reported the issue. She was told that her unit was not recalled and she was referred to different departments for assistance with either a repair or replacement. She believes they are giving her the run around and they did not appear to be concerned about investigating the potential fire hazard the unit poses.

She would like the unit included in recall # 13-238.
6/25/2018
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
76 years
Yes
No
No
Yes
N/A
Comment from Sears Holdings Management Corporation 3/7/2019
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.