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Revlon Essentials 1875W Compact Styler, RVDR5034
Personal Care
Grooming
Hair Dryers (1602)
Helen of Troy    
Revlon
RVDR5034
 
 
walmart
Unspecified
12/17/2017 This date is an estimate
I had this blow dryer plugged in but not turned on. It was sitting on the bedroom carpet next to my bed. Yesterday I started to hear an odd popping sound and then smelled smoke. I saw that it was the blow dryer, it sounded like it was going to explode. There were hot embers shooting out of the dryer (which melted my carpet). I grabbed the blow dryer and unplugged it. When I picked it up I got burned by a few of the embers. As soon as I unplugged it a thick white smoke started pouring out from where the switch to turn it on is located. I researched Revlon's blow dryers and this is a common issue with their products apparently. I notified them via their website of this situation but have not received a reply yet. I do have video of the smoke pouring from the blow dryer.
5/16/2018
Home/Apartment/Condominium 
Injury→Injury, First Aid Received by Non-Medical Professional
Self
Female
38 years
Yes
No
No
contacted revlon via their website. No response yet.
Yes
N/A
Comment from Helen of Troy 6/7/2018
Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon's license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.