View Report

(Printable PDF)
No Images to display
2 chair Patio Bistro set
Furniture, Furnishings & Decorations
Furniture
Chairs, Other or Not Specified (4074)
The Home Depot    
Hampton Bay
848681051719
I don't know
I don't know
2/12/2017  
I don't know 
Home Depot
Unspecified
2/12/2017
We purchased a Bistro patio set from Home Depot 7/12/17. We purchased it for our garage the set was never outside in the weather.February of 2017 we were sitting in the garage watching TV my husband leaned his back against the chair the chair snapped and he fell backwards almost hit his head on a table saw. We took the set back we like it so we thought it was a fluke thing and got another set.
On 3/17/18 it happened again this time my husband leaned froward and the chair snapped and her fell forward on to his knees which one of the knees had been replaced. We took the set back told the manger at the Home Depot store what happened. They gave us a store credit but we did not feel comfortable buying any other patio furniture form them because it was all made my Hampton Bay. I told the manager how unsafe this product is and it should be removed the the floor. I asked for the contact information of the manufacture. I contacted them on 3/19/17 they said someone would get back with me in 24-48 hours no every contacted me. I called them 3 more times and was told the same thing again no on contacted me. The manufacture is Yotio their phone number is [REDACTED their email address is customerservice@yotrious.com. I emailed them pictures of the chair and the receipts. Yotrio did give me a case # [REDACTED]. I believe that this product is very dangerous and should not be sold and removed from the stores before someone really get injured badly.
2/12/2017
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Male
63 years
No
No
No
manufacturer said they would get back with me never did
Yes
N/A
Comment from The Home Depot 7/5/2018
Home Depot takes product safety issues very seriously. If you have any additional information, please contact us at product_safety@homedepot.com or (877) 527-0313.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.