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Primo White Top-Loading Cold and Hot Water Cooler Energy Star, Model #601141. 36.6 H x 10.8" W x 12.5" D
Products at Public Facilities
Other
Drinking Fountains (136)
Primo Water Corporation    
Primo
601141
001445C
3/1/2016  
0316 
Lowes
Unspecified
6/30/2017
A Primo Water Dispenser began to emit a burning smell. I unplugged the unit and, a few days later, opened it up to find that the internal heating unit had caught on fire.
12/1/2017
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
49 years
Yes
No
No
Planning to email photos of burned part
No
Yes
Comment from Primo Water Corporation 2/6/2018
Primo Water Corporation takes all product safety issues very seriously, and all of our products, meet or exceed all applicable industry safety standards. We investigate each CPSC database incident report in an effort to ensure that our customers are able to enjoy all of our products safely. We encourage customers to communicate and provide feedback with Primo’s Customer Service team by visiting our website at www.primowater.com or calling 877-266-5370.
File NameDescription
IMG_2281.JPG Burned power lead to heating unit
IMG_2280.JPG Product label

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.