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Kenmore Elite Double Wall Oven (electric), manufactured in Canada
Kitchen
Appliances
Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
Sears Holdings Management Corporation    
Kenmore Elite
790.47912600
NF64517409
 
 
Sears
California
7/4/2007
I returned home yesterday evening to the smell of burnt plastic and metal in my kitchen. I was able to localize the smell to the location of my Kenmore Elite Electric Double Oven. When I opened the door to the top unit, I immediately was hit with the same smell of burnt plastic and metal and could see that there had been a small fire in oven. There were obvious burn marks on the perimeter of the door and the top of the oven and smokiness inside of the oven. The oven had not been on that day or for two days prior to that. I do not know what prompted the unit to catch on fire, but am obviously concerned that it may happen again, especially because there are small children in the home. I contacted Sears for help, but they were not at all helpful.
6/6/2017
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
My Child
Female
2 years 1 months

Injury→Injury, No First Aid or Medical Attention Received
My Child
Male
0 years 10 months

Injury→Injury, No First Aid or Medical Attention Received
My Spouse
Male
38 years

Injury→Injury, No First Aid or Medical Attention Received
Self
Female
38 years
Yes
No
No
I contacted Sears and was told to contact this agency
Yes
N/A
Comment from Sears Holdings Management Corporation 6/15/2017
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.