View Report

(Printable PDF)
No Images to display
Kenmore Elite 110.97087601 gas dryer
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Gas Clothes Dryers Without Washers (107)
Sears Holdings Management Corporation    
Kenmore
110.97087601
MU2403774
5/6/2012  
 
Sears
Puerto Rico
3/29/2013 This date is an estimate
Under normal household conditions the dryer started to develop a brown ring towards the front of the tumbler drum. After the drying cycle we noticed brown spots in our clothing. Now there are large holes being burned in the garments within 10 minutes of the dryer coming to a stop.

A friend of ours told us that her dad had the same model 110.97087601 from Kenmore that exploded and damaged their home. It would appear that our machine is well on the way to the same fate. 7 series models are known for this and the problem appears to be the gas shutoff.

Sears will not cover the unit if Kenmore does not flag the product first.
3/6/2017
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
This product is still in us, both Sears and Kenmore have said it is not recalled
Yes
N/A
Comment from Sears Holdings Management Corporation 4/14/2017
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.