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Kenmore Progressive vacuum
Home Maintenance and Structures
Home Cleaning Appliances & Equipment
Vacuum Cleaners (115)
Sears Holdings Management Corporation    
Kenmore
116.21714110
MA5026443
9/10/2014  
 
Sears
North Dakota
9/30/2014 This date is an estimate
The vacuum extension wand has a power feed (wire) that comes loose and shorts out against the metal tube, which is exposed to the consumer and causes an electrical shock !!
My Kenmore Progressive model # 116.21714110.
9/14/2016
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
60 years
Yes
No
No
Called Sears (Kenmore) warranty
Yes
N/A
Comment from Sears Holdings Management Corporation 9/26/2016
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.