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Collinsville sectional sofa [Recliner Chair]
Furniture, Furnishings & Decorations
Furniture
Recliner Chair (670)
Ashley Furniture Industries, Inc.    
Ashley Furniture
Collinsville SKU# 163-765-5
 
 
Ashley Homestore
Florida
7/31/2016
This is a new sectional sofa set (Collinsville model) from Ashley Furniture. A guest was getting up from the left sided arm recliner, and the chair tipped over. When there is any amount of pressure on the arm of the chair, the studs on the chair disengage from the bracket on the adjoining chair, and it tips over. There is no mechanism to keep the chair from tipping over. We reported it to Ashley Homestore, and a technician came out today, and verified there is a design defect. However, they offered no repair for it. I went to the store's showroom today, and their floor model does the same thing. This is a dangerous safety issue that the public needs to be aware of.
8/6/2016
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
My Child
Male
32 years

Incident, No Injury
My Child
Female
12 years
Yes
No
No
emailed ashley furniture direct. No response yet
Yes
N/A
File NameDescription
sofa1.jpg picture of 2 pieces
sofa2.jpg picture of bracket - nothing to keep stud on chair from lifting out
sofa3.jpg picture of studs and adjacent bracket

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