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Pink Revlon Ionic 1875W RV474 hair dryer
Personal Care
Grooming
Hair Dryers (1602)
Helen of Troy    
Revlon
Ionic 1875W RV474
 
 
My Revlon Ionic 1875W pink hair dryer sparked and the cord caught fire. Luckily my immediate response was to drop the hair dryer and the drop snuffed out the flame. I was using my hair dryer the same way I do every morning. I have had the hair dryer for several years with no issue.
6/2/2016
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
25 years
Yes
No
No
I submitted a complaint through the manufacturer's website
Yes
N/A
Comment from Helen of Troy 6/21/2016
Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon's license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.