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Report Details
Report No.
20160602-A0111-2147418118
Report Date
6/2/2016
Sent to Manufacturer / Importer / Private Labeler
6/10/2016
Report First Publication Date
6/24/2016
Category of Submitter
Consumer
Product Details
Product Description
Pink Revlon Ionic 1875W RV474 hair dryer
Product Category
Personal Care
Product Type
Grooming
Product Code
Hair Dryers (1602)
Manufacturer / Importer / Private Labeler Name
Helen of Troy
(
View Comments Below
)
Brand Name
Revlon
Model Name or Number
Ionic 1875W RV474
Serial Number
UPC Code
Date Manufactured
Manufacturer Date Code
Retailer
Retailer State
Purchase Date
Incident Details
Incident Description
My Revlon Ionic 1875W pink hair dryer sparked and the cord caught fire. Luckily my immediate response was to drop the hair dryer and the drop snuffed out the flame. I was using my hair dryer the same way I do every morning. I have had the hair dryer for several years with no issue.
Incident Date
6/2/2016
Incident Location
Home/Apartment/Condominium
Victims Involved
Injury Information
Incident, No Injury
My Relationship to the Victim
Self
Gender
Female
Victim's Age When Incident Occurred
25 years
Additional Details
Submitter has product?
Yes
Product was damaged before incident?
No
Product was modified before incident?
No
If yes to any, explanation
I submitted a complaint through the manufacturer's website
Have you contacted the manufacturer?
Yes
If Not, Do You Plan To?
N/A
Associated Recall Details
Associated Recall
Comments from the Manufacturer/Private Labeler
Comment from Helen of Troy 6/21/2016
Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon's license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.