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slow cooker
Kitchen
Appliances
Slow Cookers (268)
Hamilton Beach Brands, Inc.    
hamilton beach
33156SZ
F2711DJ
dont know
 
 
gift
Unspecified
2/1/2012
Cooking split pea and ham soup, close to being done, I sat down on the couch and heard a loud pop ,When I got up to look the lid on the slow cooker shattered. I have pictures not sure how to down load
2/10/2016
Home/Apartment/Condominium 
Incident, No Injury
Self
Male
60 years
Yes
N/A
N/A
I tried to contact could'nt stay on hold that long
No
No
Comment from Hamilton Beach Brands, Inc. 2/29/2016
We have taken this report and expression of dissatisfaction very seriously. We are very sorry this consumer had a negative experience with one of our products, as we try hard to please consumers who have shown their trust by bringing our products into their homes. We encourage our customers to contact us at 1.800.851.8900 in order to provide information about their experiences. We have not had an opportunity to examine the product and verify the consumer’s experience. Consequently, without this information we are unable comment further. Nonetheless, we do want consumers to know that the lid is manufactured from tempered glass.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.