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Vacuum Cleaner
Home Maintenance and Structures
Home Cleaning Appliances & Equipment
Vacuum Cleaners (115)
BISSELL Homecare, Inc    
Bissell
1331
15213101E
Unknown
 
Unknown 
Target
Kentucky
1/2/2016 This date is an estimate
01/15/2016 (Approximately) - The consume indicates that he was using the vacuum cleaner's wand and at one point, its cord became caught under the rower brush and peeled some of the rubber off. The consumer was unaware that the rower brush would stay on even if the wand was being used. The consumer taped over the peeled part of the cord.

01/26/2016 - The consumer indicates that his daughters were cleaning their room: one was using the vacuum cleaner to clean the drapes with its wand, while the other was picking things up from the floor. At one point, the vacuum cleaner's rower brush caught the hair of the consumer's daughter that was picking things up from the floor. The consumer's daughter started screaming and kicking.

The consumer ran into the room and upon noticing what was going on, immediately unplugged the vacuum cleaner. His daughter's hair was stuck and they had to cut some of it off that would not budge. The vacuum cleaner plucked some of the consumer's daughter's hair.

01/27/2016 - The consumer contacted the manufacturer and explained what happened. The representative he spoke to informed him that that was the way the vacuum cleaner was designed and that they had never had any incidents reported like his. He was informed that they could not due anything for him.

The retailer where his unit was purchased at closed down and so he is unable to return it.

The consumer believes this product poses a safety hazard to consumers.
1/15/2016
Home/Apartment/Condominium 
Injury→Injury, First Aid Received by Non-Medical Professional
My Child
Female
13 years

Injury→Injury, No First Aid or Medical Attention Received
Self
Male
45 years
Yes
Yes
No
No
Yes
N/A

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