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Oven glass door
Kitchen
Appliances
Ranges or Ovens, Not Specified (281)
Sears Holdings Management Corporation    
Kenmore
790.97453804
VF94247771
 
 
Sears
Unspecified
1/24/2009
Caller stated that the oven glass door shattered while it was not in use. (1/2/16) He contacted the company and he was advised that a service technician would be sent out for a replacement at his expense. Caller declined the offer. He stated that he has seen several reports online about these incident and would like to know what the manufacturers are doing to correct the problem.


Caller feels that this oven is a safety hazard and should be reported.
1/2/2016
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unspecified
Unspecified
Yes
No
No
Yes
N/A
Comment from Sears Holdings Management Corporation 2/16/2016
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.