View Report

(Printable PDF)
No Images to display
Toilet Papers - Continella
Containers & Packaging
Paper & Cardboard
Paper Products (1137)
KIMBERLY-CLARK CORP.    
Continella
 
 
I want to know what is happening with the toilet paper. It is causing extreme itching and bleeding, especially the more expensive ones. The cheap ones are not that bad but there is a problem with all of them that didn't used to be. Are they made in China? I called one company and was told it was probably from the trees used. I am 77 and this has never happened before and I see a lot of people are trying to find out the same thing on Google. Our TV 13 news mentioned it last night on the news but I think it is from the chemicals used. This needs to be stopped it is hurting a lot of us. She was seen by her Gyn doctor and her urologist and they said everything was ok.

It is reported that the symptoms abated after use stopped and reappeared after reintroduction.
Medical conditions: MGUS; CVID; High Blood Pressure. Allergies: sulfa Drugs.
3/1/2014
Unspecified 
Injury→Injury, Seen by Medical Professional
Female
77 years
N/A
N/A
N/A
N/A
N/A
Comment from KIMBERLY-CLARK CORP. 7/10/2014
Thank you for notifying us about this report regarding COTTONELLEĀ® Bath Tissue. Any concerns regarding the safety of Kimberly-Clark products are taken very seriously and investigated by an interdisciplinary team including safety and quality representatives. We have been in contact with this consumer to learn as much as possible about the situation and to address any questions or concerns she may have. We extend our apologies for any distress that she has experienced.

The situation that the consumer described is unusual and complaints of this type remain low and stable. When this report was shared with us, we reviewed the information in addition to the consumerā€™s initial reports. A thorough safety review has been conducted on the product and its constituents, and the product is safe for its intended use.

Kimberly-Clark is committed to delivering safe, high quality products, and we appreciate the opportunity to address any concerns.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.