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Kenmore dehumidifier. Model # 580.53650200, serial # 301TA0311 , 65 pints
Home Maintenance and Structures
Heating, Ventilation & Air Conditioning
Dehumidifiers (306)
Sears Holdings Management Corporation    
Kenmore
580.53650200
301TA0311
 
 
Sears
Unspecified
I own a Kenmore dehumidifier, model # 580.53650200, serial # 301TA0311, 65 pints.
It caught fire. This happened awhile ago. I saw the recall information on the TV. I was told my dehumidifier was not on the recall list and to call Sears. I called the number I was given (800-469-4663). The lady said I would have to pay yo have it fixed. I was shocked! I feel my dehumidifier is defective. What do I do now?
5/16/2013
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
57 years
Yes
No
No
I contacted the recall # and they said my dehumidifier was not on the recall list. I called Sears and they said I would have to pay to get my burned dehumidifier fixed.
Yes
N/A
Comment from Sears Holdings Management Corporation 5/27/2014
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.