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canister vacuum
Home Maintenance and Structures
Home Cleaning Appliances & Equipment
Vacuum Cleaners (115)
Sears Holdings Management Corporation    
Kenmore
Kenmore 116. 23812300
D43213303
 
 
Sears
Unspecified
5/8/2008 This date is an estimate
I was using the Kenmore Progressive Vacuum as usual when, without any warning, flames shot out of the handle where it connects to the wand. I immediately unplugged the vacuum but the damage was done. The connectors (plugs) in the handle and wand were burned and the plastic housings melted.
5/13/2014
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
66 years
Yes
No
No
I wanted to file the report first before contacting Sears
No
Yes
Comment from Sears Holdings Management Corporation 5/23/2014
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.