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Revlon curling Iron RVIR1021
Personal Care
Grooming
Hair Curlers, Curling Irons, Clips & Hairpins (1682)
Helen of Troy    
Revlon
RVIR1021
type RC1021AP
 
 
The Revlon curling iron RVIR1021, used once per day and less then 6 months old, over heated and melted. There was no short circuit but all internal wiring was exposed and in contact with the metal parts of the iron. The iron was extremely hot and the smell of an electrical fire was noticed. I burnt a finger on part of the metal as I picked up the iron and the melted section between the handle and the metal iron part dangled and fell apart.
10/30/2013
Home/Apartment/Condominium 
Injury→Injury, No First Aid or Medical Attention Received
My Spouse
Male
65 years
Yes
No
No
I will call their 800 number
No
Yes
Comment from Helen of Troy 11/8/2013
Revlon licenses Helen of Troy to use the Revlon trademark on its appliances. Revlon's license agreement requires that Helen of Troy design and manufacture the licensed products in accordance with applicable safety and quality standards of the industry, comply with all applicable laws and regulations of any governmental or administrative body, and have all licensed products manufactured according to the standards of the Underwriters’ Laboratories, an independent organization that sets standards for and certifies the safety of electrical appliances. Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.