View Report

(Printable PDF)
Soleus Air dehumidifier
Home Maintenance and Structures
Heating, Ventilation & Air Conditioning
Dehumidifiers (306)
Soleus International Inc    
Soleus Air
Soleus Air SG DEH45-1
 
 
Menards
South Dakota
6/15/2010
My 81 year old Mother's Soleus Air SG DEH45-1 dehumidifier combusted -- smoke, no fire -- fire dept. was called and identified the dehumidifier as the source. Massive smoke damage in the lower level storage room and smoke throughout entire home. She cannot live there for 1-2 months (estimate $25,000 - $30,000 in damage) -- your recall was 5 days after her incident. I looked it up on the internet at the time and saw that they had stopped selling the units due to smoke and fire but had not been recalled. I am very upset with your agency that you allowed a dangerous product to exist without prior recall but fully knowing the danger. She could have died if that happened during the night. She left home that day at 4:30 PM for a church dinner and returned at 7:30 PM to a home filled with smoke. You need to do a better job getting the information out on this recall -- people in general don't consider dehumidifiers to be a smoke/fire risk and leave them running continuously -- even while they are gone on vacation. And -- people I talk to don't even know there is a lint filter that should be cleaned. I talked to the fire dept. about doing local news and paper to warn of the risk. This is serious. Let's get the word out.
[REDACTED]
9/8/2013
Home/Apartment/Condominium 
Incident, No Injury
My Parent
Female
81 years
No
No
No
insurance company calling mfg
Yes
N/A
File NameDescription
whatsleftofdehumidifier.jpg whats left of dehumidifier

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.