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Canister Vacuum
Home Maintenance and Structures
Home Cleaning Appliances & Equipment
Vacuum Cleaners (115)
Sears Holdings Management Corporation    
Kenmore
116.27814701
M90912029
 
 
Sears
Oregon
3/1/2011 This date is an estimate
Kenmore Vacuum model 116.27814. It started working intermittantly where the floor brush would start and stop upon closer examination I saw that the area where the floor brush connect to the wand has started to melt. This is the second Kenmore vacuum this has happened to for me. The melting at the area is a fire hazard and sears does not acknowledge that fact. I want to report it because the series should be recalled.
4/1/2013
Home/Apartment/Condominium 
Incident, No Injury
Self
Unknown
Unspecified
Yes
No
No
Yes
N/A
Comment from Sears Holdings Management Corporation 9/17/2013
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.