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GE microwave oven, free standing
Kitchen
Appliances
Microwave Ovens (264)
GE Appliances & Lighting    
GE sensor
JES1451DN1BB
SV309875B
9/1/2011  
 
Lowes
Unspecified
2/11/2012 This date is an estimate
GE microwave oven is burning along the door and the front lower edge of the oven. I was warming a cup of coffee and smelled burning. I looked inside and my cup was fine. When tried to open the door, there was resistance so I needed to pull the door open from the bottom. Once the door was opened, I was suprised to see burn marks on the door and on the oven itself. Also the "glass" in the door was warping. I called the GE safety center and they sent out a tech free of charge. He said it could not be fixed. Then GE said to let them know what microwave I would like to replace it with and they will determine what type of discount they could offer. It was made 9/2011, purchased 2/2012 so the warranty has expired.
7/6/2013
Home/Apartment/Condominium 
Incident, No Injury
Self
Female
58 years
Yes
No
No
GE came to look at it, it cannot be repaired, now waiting for GE to offer a discount for our next purchase.
Yes
N/A
File NameDescription
burn.JPG burnt microwave

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