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Kenmore Elite High Efficiency Washer model #29272
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Washing Machines, Other or Not Specified (140)
Sears Holdings Management Corporation    
Kenmore
29272
69400TAWK700
 
 
Sears
Colorado
9/9/2010
We currently own a Sears Kenmore Elite High Efficiency washer model # 29272. It has been recalled because washing certain items could "result in bodily injury, severe damage to our laundry, our washer, and/or property damage,"" Currently there is no way to fix the problem of inability to wash certain items such as rain gear,camping gear, skiing apparel,mattress pads, mattress covers, etc. They have offered stickers for the machine, to remind consumers not to wash these types of items. We do not want this washing machine in our home and have asked Sears to permit us to exchange it
with a different make/model (and we will pay the difference}. They have refused.
3/17/2013
Home/Apartment/Condominium 
Incident, No Injury
Unspecified
Unknown
Unspecified
Yes
N/A
N/A
N/A
No
Comment from Sears Holdings Management Corporation 4/3/2013
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.