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Tank installed in kitchen cabinet under sink to provide instant boiling water and cold filtered water through specific-to-the-product faucet.
Home Maintenance and Structures
Plumbing & Bath
Faucet Water Heaters (236)
InSinkErator    
Insinkerator
Model # SST-FLTR
08038728305
 
 
Faucet Depot.com
Unspecified
5/4/2008
We had an Insinkerator InstaHot installed with our kitchen remodel in Feb., 2005. I loved using the product so much, that we replaced the tank for $ 189.00 in May, 2008, since it was no longer heating. In Nov., 2009 we replaced the faucet, which was continually running, for $153.00.
On Jan.18, 2013, I smelled a hot, electrical, burning smell in the kitchen. Upon checking several possibilities, I discovered that the InstaHot faucet was leaking hot water into the sink. The tank unit was smoking inside the cabinet. The cord was laying in water that had leaked from the unit so my husband immediately unplugged it.
This happened on a Friday evening and luckily we were home, although we had almost gone out for the evening. The whole house could have gone up in flames !!! Although I loved using the product
( when it worked correctly), we will NEVER buy another one. My husband is a kitchen designer and will no longer be recommending this product.

1/18/2013
Home/Apartment/Condominium 
Incident, No Injury
Self
Unspecified
Unspecified
Yes
N/A
N/A
No
No
Comment from InSinkErator 2/20/2013
CPSC Report ID 20130128-FFAF5-2147459389

The purpose of this response is to reply to the January 28, 2013 submittal to the CPSC of the above-referenced consumer complaint.

This hot water dispenser is constructed in compliance with recognized national standards governing such appliances. Subject unit is believed to have been in use for approximately 4 years 8 months. InSinkErator has not yet had an opportunity to review the product that is the subject of this report or documentation of the installation, and may or may not be given an opportunity to do so. The dripping of some water from the faucet into the sink due to thermal expansion at the end of some heating cycles is normal; water dripping constantly is a sign that debris in the water line is affecting the faucet valve seat.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.