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Portable electric heater. MFG Soleus Air. Produce:Flat Panel Heater. Model No. GHW-308R-W DB
Home Maintenance and Structures
Heating, Ventilation & Air Conditioning
Portable Electric Heaters (348)
SOLEUS INTERNATIONAL INC    
SOLEUS AIR
GHW-308R-W DB Micathermic Flat Planel Heater
 
 
HSN TV sales program
Unspecified
We purchased 2 portable electrical heaters made by Soleus Air company about 2 seasons ago. Today one of the heaters went "poof" and smoke started to come out of the unit. If the unit is shorting out
then something is wrong. I spoke with the company, told them what happened and asked if a recall was on these units, they said no. I advised that this issue is bad and if we were not there it could have caused a fire. Their answer was "could have, would have, but a fire didn't happen". You are not under warranty so all we can do is tell you to buy another heater.

These heaters are not the $29 heaters, they cost about $100 a piece. If they are faulty, it needs to be corrected, there are enough fires in homes throughout the winter.

Thank you for your assistance.
11/2/2012
Home/Apartment/Condominium 
Incident, No Injury
My Spouse
Female
57 years
Yes
N/A
N/A
I called the MFG today after the incident
Yes
N/A

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