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Kenmore stackable washing machine
Home Maintenance and Structures
Laundry, Fabric Care & Sewing
Washing Machines, Other or Not Specified (140)
Sears Holdings Management Corporation    
Kenmore
796.40272900
104KWJUBA796
 
 
SEARS
Utah
5/1/2011 This date is an estimate
Washing Machine: 30 minutes into the normal cycle, with a medium load.
Smoke alarm sounded, went to inspect and smoke was pouring out of the washing drum.
Heavy smoke accompanied by a strong chemical smell.
Clothes are possibly ruined, by an oily film and strong odor.
9/5/2012
Home/Apartment/Condominium 
Incident, No Injury
Self
Unspecified
Unspecified
Yes
No
No
Sears called for repairs. Product is not under a manufacturer recall despite this significant defect.
Yes
N/A
Comment from Sears Holdings Management Corporation 9/13/2012
Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.